The not-for-profit Somerset Care Group is kickstarting its 35th year with a UK care award based on customer reviews. Established in 1991, Somerset Care has been recognised as a Top 20 Mid-Size Large Care Home Group in the Carehome.co.uk awards. They celebrate excellence in care by recognising the Top 20 highest-rated Care Home Groups, honouring care homes that have received outstanding reviews from residents, service users and their families and friends.
Eve Mitchell, Somerset Care’s Chief Operating Officer, explains what the accolade means to colleagues across the Somerset Care Group: ‘To receive an award for the care we provide is wonderful, but to know that this stems from independently-verified reviews from our customers and their families means so much more!
‘We are incredibly proud of the high-quality, specialist care which our care home teams provide, and the difference this makes to our residents and their loved ones. This award recognises their dedication to supporting people to live the life they choose.
‘I would like to say thank you to every single customer, resident and family member who has shared their valued feedback on carehome.co.uk. This award means so much because it reflects your experiences of the care we provide.’
Recent praise for Somerset Care on carehome.co.uk:
‘Came to Cooksons Court after being discharged from hospital. Booked originally a 2-week stay but have added an extra week. Medical staff, carers etc fantastic. Caring service. No one can do enough for me. Food delicious. Very impressed. Admin staff also so helpful.’ – Respite resident
(Cooksons Court residential and nursing care home, Yeovil)
‘I am exceptionally pleased with the care and compassion all the staff at Calway House have shown in helping my Mum settle in. The staff are friendly, caring & patient. As my Mum has dementia it is such a relief to know she is safe, well fed and cared for. The activities provided every day are a real bonus and have played a massive part in settling my Mum in. Calway House is spotlessly clean every time I visit. All the staff are most welcoming and available to chat to no matter what time of day you arrive. I have no hesitation in recommending Calway House.’ – Daughter of resident
(Calway House residential, dementia and nursing care home, Taunton)
‘A lovely welcoming home with the most amazing staff. There’s always something going on for the residents. Every one’s happy there. Mum is receiving the best care and we know she is being well looked after. As she told us, ‘you can’t look after me as well as they do!’ The food is excellent and a good choice. Visitors are made so welcome – home from home.’ – Daughter of resident
(Wyndham House day care, respite and residential care home, Minehead)
To find out more about the specialist day care, respite breaks, residential care, dementia support, and nursing care offered across Somerset Care’s 22 care homes, please visit somersetcare.co.uk or
call 0800 8174 925.
