A council decision to demolish Nordon House – an Edwardian building in the centre of a conservation area in Blandford –  has met with huge outcry from the local community as well as two outraged local councillors.

Dorset Council Councillors Byron Quayle and Noc Lacey-Clarke, who fought to keep Nordon and have plans recognised to create a visionary community hub, are determined to fight on for the town and have their vision realised.

In a joint opinion piece, they share their views to the digital Blackmore Vale:

The demolition of Nordon is an absolute travesty for Blandford. We could have used the site to do great things in the town. Some people just weren’t prepared to listen.

It speaks volumes when a cross-party committee in charge of making the decision whether to keep Nordon or demolish it, calls itself ‘The Nordon Disposal Board’. With a title like that, you can’t help but feel this was a done deal long before it came to a vote.  We would’ve had a lot more faith in the ‘Committee who may use this fantastic facility to do something good in Blandford!’ 

And when a venture with a developer is involved, commercial sensitivity means elements of reports can legally be kept confidential from councillors not on the committee. It’s our personal opinion that planning permission was presumed well before the planning committee decision but we have no evidence to support that unfortunately.

The reality is we are two councillors who’ve spent years fighting to protect Nordon, along with so many others in our community including the Town Council, Civic society and many residents. Determined to get the voices of Blandford people heard, we knocked on numerous doors to harvest opinions. Thanks to the tireless efforts of Nicci Brown, secretary of the Blandford Civic and District Society, we rallied a 2000-strong petition in favour of keeping the building.

There were numerous discussions with Historic England. Three times Blandford appealed for them to list the building to protect it. However, being Edwardian, Nordon House apparently didn’t deserve the listed protection that a Georgian building enjoys. The advice from Historic England was that Nordon wouldn’t win a costly legal challenge on the grounds of historic architectural value.

But what about the conservation area in which this building sat? An area that purposefully put Nordon at its heart to protect it. Look at the map and you’ll see there’s a square protecting Nordon.  Again our argument on conservation grounds was rebuffed – apparently it made no sense for an Edwardian building to be protected in this way!

With the help of our campaigning allies like Councillor Roger Carter, then Chairman of Blandford Forum Town Council, Blandford fought on. Ignored by our District Council, the matter was  escalated to central government, writing a letter to the Secretary of State. In this, the town defended the reasons why Nordon should stay at the heart of Blandford. Reasons so much more than architectural value alone.

Our vision, which we’ve been lobbying for since 2017, was to create a community hub at Nordon. With the council vacating the building, the fact local surgeries in the town were contemplating moving and Nordon still in public ownership, this was the perfect opportunity to merge crucial services in the town together under one roof. Even better – to a building that was at the geographical centre of the town and easier to get to for many in the community.

This community hub could incorporate adult and children services, the local library, surgeries and even the town council could have moved there. Co-ordinated facilities bought together in an existing building at the geographical heart of the town – such a workable idea. And a win-win when you consider the large capital receipt gained by freeing up other buildings.

Blandford struggles with space for pop-up businesses due to high street rents. So why not use Nordon to allow budding entrepreneurs to promote themselves in a free space? We even had plans for better transport infrastructure to offer more parking in that area. Joined up thinking that could have transformed lives but time and again our very raised voices were ignored. No amount of different opinion would sway, including the 2000 names on the petition.

Knocking down one house that has a lot of history is sad but missing out on the opportunity to bring so many services together with a joined-up, new way of thinking is criminal. The possibilities were endless.

In the North Dorset Planning meeting on 26th February 2019, the fate of Nordon was sealed, with a vote of seven in favour to demolish and two against. Twenty members of the public attended – significantly less than the 2000 on the petition but that’s in fact a large turn-out for a planning meeting, especially when you consider it was held way out in Durweston Village Hall and half way through the day. We’d like to thank all those people for their support in campaigning and those that attended the meeting.

The reason the planning permission was accepted was a finely balanced argument with the negatives for knocking down the building outweighed by the positive appeal of 40 affordable houses being built. But what is affordable housing? It’s a legal term defining houses 20% below market value. That’s still not affordable for many of us living in Blandford. 

We’d like to see more truly affordable housing for the people of Blandford, many already struggling with some of the highest taxes in the country.  We need to be looking at how we can protect and help the most vulnerable in our community – low income, young families, single people trying to work and live in Blandford. We see more people needing support of foodbank services. Many in our community are only just getting by.

The new accommodation has been hailed as a “legacy for the town.” This is not a legacy. It’s an absolute disaster for Blandford. It will be hard for the Council to look back and say this was a good decision. It’s not. It’s a huge missed opportunity for the people of Blandford.

We believe the decision to demolish Nordon, which was taken just before the LGR (Local Government Reorganisation) of Dorset’s Councils, would not have gone through today with the new “big picture” council structure.  In fact, none of the councillors that voted for the planning permission were re-elected in 2019.

As councillors, we get a lot of anger from people disenfranchised by the whole situation. Sadly, that is often stoked by people who care more about point scoring rather than about doing good for Blandford. As to the comments on social media and repeated suggestions of bribes in brown envelopes, the only pleasure one of us had was to receive dog faeces through our letterbox!

It’s difficult being a politician – people want to take their frustrations out on the bigger picture and you are that emblem of that bigger picture locally.  People on social media are quick to criticise without knowing the full background.

Blandford is our boss and we want to do the best for the town. Yes, it needs to expand and grow and of course not all decisions are liked by everyone. But now our town has lost a potential shining jewel and we’re left with an angry community and need to pick up the pieces

Nordon is an outrage. We got into politics to make a change and help Blandford. We’re just as frustrated as everyone else at this missed opportunity. We cannot do anything to over- turn it. Sadly. So now, we move forward. We make sure Blandford is safeguarded and look to the future.

Nordon may have been a good option but won’t have been the only option. We will find a way to win and make our vision a reality. This Nordon debacle is one of the reasons we both get up in the morning  –  to do battle for Blandford.

Once more into the breach dear friends!

By: Tracie Beardsley

Nestled in the Dorset countryside just six miles east of Dorchester is one of the county’s hidden gems – Sculpture by the Lakes. 

This 26-acre sculpture park is a glorious gallery under the skies, where visitors can escape from daily worries surrounded by woodland, water, gardens and inspiring works of art. Even those who would never dream of setting foot inside a traditional art gallery find themselves drawn to wandering the sculpture park, confidently enjoying the sculptures in their open air setting, absorbing the tranquil magic that has been created through the park.

And if you’ve never visited before, now is the perfect time: FORM – the Sculpture Exhibition taking place at Sculpture by the Lakes – is now open, with over 200 sculptures on display by 30 of the UKs leading sculptors.

Sculpture by the Lakes is owned by Simon Gudgeon, an internationally recognised sculptor favoured by royalty and rock stars alike, with more than 30 of his pieces installed in the grounds.

Considered to be one of Britain’s leading contemporary sculptors, despite never having sculpted anything until the age of 40, Simon has become known for his signature, smooth-style and his minimalist, semi-abstract large-scale sculptures. Search for Enlightenment, Simon’s iconic bronze sculpture of two backward-tilted heads, is a firm favourite with visitors to Sculpture by the Lakes, along with another of Simon’s most famous pieces Isis, aka Serenity.

Its elegant pared-back form typifies much of Simon’s tone and style as an artist. 

His works also feature in high-profile public locations, including Kew Gardens and Hyde Park in the UK, as well as internationally, and form part of many important private collections – three generations of the Royal Family own a Simon Gudgeon sculpture.

Over the past decade Simon has turned Sculpture by the Lakes into a piece of art in its own right, not only creating sculptures, but designing and making every element, from benches and hanging seats to fencing and plant supports, while his wife Monique and a small team of gardeners have created the gardens, walkways, wildlife havens, and planted hundreds of trees.

Together the couple have transformed this space from the working fishery it once was, into a stunning and unique visitor attraction, over time opening up galleries, an award-winning café, developing the landscape and every year adding more art works. 

This creative hub also plays host to events throughout the year, from art exhibitions and workshops, to large scale events such as last summer’s hugely successful Dorset Arts Festival, which safely welcomed some 2,000 people.

To experience this magical haven of peace, nature, and art book tickets via the website www.sculpturebythelakes.co.uk. FORM runs from 1st April – 16th May, open Wednesday – Sunday (closed Mondays and Tuesdays).

Tickets must be pre-booked and visitor numbers are capped to ensure social distancing is maintained. 

Gillingham Medical Practice are about to change the way patients make appointments. Long gone will be the days when everyone queues for ages at 8.30am on the phone to get an appointment – they are introducing a triage system to ensure patients are seen by the right person in a timely manner. Like all changes, there will be concern and lots of questions – so here’s all the info you need:

We need your help… 

We are looking toward a post-COVID future, whilst still expecting to be vaccinating our community against COVID until the end of the year. As of 30th March, The Barn Surgery will be undergoing extensive refurbishment requiring it’s temporary closure. We are expecting this to last at least six months.  

From April 14th, we are bringing in a better system of allocating appointments, with the clinical team assigning the right type of appointment at the right time, based on information from our patients.   

Our goal is to produce the best possible system – Total Triage should mean that the care you receive from us is delivered faster, more safely and of the best possible quality. 

We will ask you to help us by giving us some information about your symptoms, and what you’re hoping we might be able to do to help. The easiest way for you to do this is by completing an eConsult. If this is not possible, the next option is to answer some simple triage questions with one of our Patient Services Administrators, to give us the information we need to give you the right appointment. Our entire team subscribe to the same very high standards of confidentiality.  

We will not ever prevent anyone from receiving care – the goal is to deliver care that is: 

FASTER – Total Triage with eConsult requires no waiting on the phone and will help you avoid the rush for appointments when the phone lines open.  

SAFER – Total Triage with eConsult highlights symptoms to us that could be serious, and so reduces the risk of patients with these problems not being able to get through to us on the phone.  

BETTER – Under Total Triage, appointments will be allocated by clinicians, which will allow us to make sure that we give you the right appointment at the right time with the right clinician.  

Our aim is to maintain continuity of care whenever possible. Continuity of care means each patient ideally seeing the same, or a small team of doctors, rather than lots of different doctors. We think this helps us to spot more easily when something is seriously wrong, and helps us to help you make difficult decisions, if they come up.  

Our fabulous team of Patient Services Administrators are key to implementing this system, as the vital link between our community and our clinical team.  

There are lots of other ways you can help us make this a success such as signing up for online access via SystmOnline and using the NHS app. 

Thank you for your continued support, 

Katie Pearce (Practice Manager), Dr Lewis and Partners 

Q & A’s

I don’t have access to email – does this mean I can’t receive care?

Please call us and speak with a member of our friendly Patient Services team. They will ask you some simple triage questions, so that you can be given the right appointment with the right member of our team.

Normally my relative or carer contacts the practice on my behalf – can they do this under Total Triage?

Absolutely. We are used to receiving eConsults or other contacts from patient’s representatives, such as family, friends, carers or care home staff. In order to then disclose confidential information we would need the patient’s consent on record.  

I need to speak to a Doctor very urgently – what should I do?

Problems which could be life threatening are best managed by ringing 999, as they are likely to be time critical and will need hospital care.  Otherwise please complete an eConsult or speak to one of our Patient Services Administrators.  

Is there a best time of day to send in an eConsult?

The eConsults received through our Total Triage system will be monitored and actioned throughout the day – what time you contact us will have no bearing on when we can see you. The experience of fighting for an appointment at 8.30am or 2pm will be a thing of the past.

What do I do if I need medical advice at the weekend or evening?

This hasn’t changed. You can access eConsult to obtain lots of useful information, use the NHS app or NHS 111 service., or ring 999 in an emergency.

When can I complete and send an eConsult?

You can complete an eConsult any time of the day or night, from first thing on a Monday morning until 1830 on Friday evening.

How soon will I hear after sending my eConsult?

We will tell you how we’re going to respond within 24 hours, in terms of which team member will help you, at what time and in what kind of appointment.

What if I don’t want to answer any questions, as I don’t feel comfortable giving my details/symptoms to a receptionist?

Our Patient Services team subscribe to the same very high standards of confidentiality as our medical staff and take pride in their role as a professional, highly trained link between our patients and clinicians. Part of this role is the ability to empathise and respond accordingly when patients find it uncomfortable to discuss their symptoms. We would not prevent access to our services in these circumstances.

Won’t this make it harder to speak with my usual GP or discuss an existing condition?

One of the benefits of Total Triage is that it will help us re-instate continuity of care, after the disruption of the COVID-19 pandemic. You are more likely to see or speak to your usual GP under Total Triage than at any other time.

How do you know that the Total Triage system will be beneficial?

Our colleagues in other Practices who have implemented a total Triage System give us assurance that patients receive faster, safer care through having appointments with the right person in a timely manner. The system has been carefully designed and analysed to make it more likely that we can respond to more patients, and give us the best chance of being available if you’re really poorly.

If  the COVID-19 vaccination programme is successful and cases fall – why can’t we expect GP services to go back to how they were before?

New data has shown us that each day we aren’t receiving information from enough patients who want our help. We don’t wish to continue like this. We have also been fighting for a number of years to have our town centre site, The Barn Surgery, made fit for the future. For these reasons we wish to start allocating appointments on the basis of clinician-led decision making, using information from our patients about what they want us to help with. 

Is the Barn Surgery shut indefinitely?

No! The necessary building works will take approximately 6 months. All patients will be seen at Peacemarsh surgery during this time. We have secured additional consulting space at Peacemarsh to make this work for our patients.

Does this apply to nursing appointments, injections, dressings or blood tests?

No – the simple rule is that if you would normally ask to see or speak to a GP or nurse practitioner, then Total Triage will apply. For practice nurse or HCA appointments, please speak to one of our Patient Services Administrators, who can book these in directly.   

I didn’t have my usual annual review last year, due to COVID-19 restrictions. What should I do?

Please navigate to the option “Start a review,” at the bottom of the right hand column of options on the eConsult page, then select “Medication Review.” Your GP will let reception know if you need a blood test. If you cannot use eConsult, please contact our Patient Services Administrators.

Do I need to send an eConsult or answer triage questions to request my medications?

No – please use Systmonline, the NHS APP or your repeat prescription slip. Patients who are housebound or suffering from certain disabilities can request their prescription over the telephone between 3pm and 6pm.

Can I send you an email instead?

We don’t think that email is a safe system to receive medical queries – it is so easy to miss an email, and email doesn’t highlight potentially serious symptoms in the way that eConsult does. eConsult, or answering triage questions from our Patient Services Administrators, is so much safer that we would ask you not to use email to contact the practice.

How do I complete an eConsult?

Please head to our website www.gillinghamsurgery.co.uk and click on “Consult your GP online,” under Online Services, or click on “Online Consultation,” in the middle of the home page.

How can I find out more about eConsult?

https://econsult.net/nhs-patients gives a lot of useful information..