Working within the Network Operations team you will be dealing with customer issues, configuration of devices to be sent out to customers and providing out of hours, on call support. The successful candidate will need to be proactive and enjoy working independently as well as part of a team, have strong customer support skills and good telephone manner.
Key Skills & Responsibilities:
- Diagnose and resolve technical hardware and software issues
- Configuration of Routers, Analogue Telephone Adapters, Switches, and other network equipment
- Maintain and update network systems & documentation
- Promote network security best practices
- Liaise with other departments maintaining customer support
- Working as part of a support team speaking with customers and engineers to resolve issues
Full time: £22,000 – £26,000 DOE
Location: Hybrid/Office based near Blandford Forum Extensive employee benefits package
To Apply visit: https://bit.ly/BVWessexCareers
