Fundraising Officer Somerset | Dorset & Somerset Air Ambulance


Job description

Are you a dynamic, problem solving, ideas driven individual? 

Are you excited by a fast-paced role within an ambitious fundraising team? Do you believe in creating innovative solutions?  Would you like to be part of our incredible lifesaving charity serving the counties of Dorset and Somerset? If the answer is yes, then we want to hear from you.

The DSAA Fundraising Officer’s role is to provide effective support to the fundraising team and to be one of the team’s contacts for volunteers and supporters within the community. We are looking for an enthusiastic, motivated, and creative individual with a can-do attitude, to join our growing and vibrant fundraising team. This role will evolve as the needs of the charity grow, so flexibility is key.

About the charity

Our life-saving charity, Dorset and Somerset Air Ambulance (DSAA), provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability.

DSAA is a well-loved and respected charity, which relies on the generosity of the public to raise our operational costs of over £10 million per year. Every mission we are tasked to costs approximately £3,500 and the enhanced skills of our team, specialist equipment and drugs that we carry, along with the speed of our response, can make the difference between life and death.

Our people are at the heart of our Charity. Whether you are a member of our Charity, Clinical or Aviation Team, everyone plays a vital role in helping us to be there for our patients and supporters across Dorset and Somerset.

Person specification

  • Ability to manage a varied workload
  • Excellent verbal and written communication skills
  • Excellent IT skills including Microsoft
  • Excellent time management skills
  • Ability to take initiative and work without regular prompting
  • Ability to work to tight deadlines
  • Ability to work within a team environment and able to work alone
  • Willingness to work unsociable hours if needed
  • Hold a full UK driving license

Main duties and responsibilities:

  • Provide administrative support to the Fundraising team. 
  • Assist in providing an excellent supporter journey through channels including our online platforms.
  • Monitor and answer fundraising queries.
  • Provide event support and assist the Events Officer when required.
  • Responsibility for sending fundraising materials to supporters.
  • Collection box allocation and facilitation of enquiries.
  • Assist in processing new volunteer applications. 
  • Responsibility for researching and ordering merchandise.
  • Ensure all fundraising activities are compliant with regulatory bodies.       

Desirable but not essential:

  • Experience of working within a charity
  • Experience or working within a fundraising environment
  • Experience of supporting events

Education and qualifications:

Essential: GCSEs Level 5 or above or equivalent in Maths and English.

Previous experience:

Essential: Previous experience of working in administrative role in a fast-paced office environment.           

Minimum of 2 years’ experience of working in a people focussed engagement role.

Desirable: Experience of working with volunteers or a charity.

The successful candidate will receive:

  • Competitive salary: up to £28,000 (depending on experience)
  • 37.5 hours per week/worked flexibly (Wellington office)
  • 28 days annual leave, plus bank holidays
  • Generous pension scheme (8% Charity Contribution) and benefits package

If you have the right skills, experience and knowledge, and would like to join our passionate and friendly team, we would love to hear from you! 

If you would like to ask for more information or have an informal chat, please contact Fundraising Manager, Emma Jones by calling: 01823 669604.

Recruitment process 

Closing Date: Monday 20th May 2024

Interviews to take place: Friday 24th May 2024

How to apply

To apply: Please email your CV and a covering letter to: or post to: Julie Plowden, Dorset and Somerset Air Ambulance, Landacre House, Chelston Business Park, Castle Road, Wellington, TA21 9JQ.


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