Full-time Care Administrator | Angel Holistic Care

Date:

We are recruiting a full-time Care Administrator to join our small team at Angel Holistic Care.

At Angel Holistic Care, we provide bespoke live-in care, and work in partnership with Care Commissioning Groups, Local Authorities, families and next of kin to provide excellent levels of care to our clients. We consistently achieve this through recruiting passionate and committed staff that share our values and understand the needs, concerns and expectations of clients and colleagues alike. We are proudly award winning in 2024, rated an extraordinary 9.9/10 on Homecare.co.uk, and have received ‘Outstanding’ in Caring, by Care Quality Commission (CQC).

The role of Care Administrator will involve playing a crucial role in the smooth operation of our live-in care services, by handling administrative tasks efficiently and effectively, as well as providing daily support visits to our clients. It is therefore important that candidates possess previous experience in an administrative role and hold a valid UK driving licence. Care experience is preferred, however not essential as full training will be provided in-house by the Registered Manager.

General responsibilities:

• Maintaining accurate and up-to-date records, for both clients and caregivers

• Provide daily support visits to our live-in clients in and around Shaftesbury, and devise and implement a comprehensive activities program that aligns with individual interests and enhances overall quality of life

• Serve as a primary point of contact for clients and caregivers, as well as families and healthcare providers to facilitate smooth communication and delivery of care

• Coordinating care services, both live-in care and daily breaks

• Collaborate with relevant healthcare professionals to develop and implement care plans tailored to each client’s needs

• Process applicants and caregiver registrations in accordance with the Company’s recruitment policies

• Manage the Company’s social accounts and produce marketing materials

• Ensuring compliance with regulations and Care Quality Commission

• Basic general office duties including responding to emails, answering the telephone etc.

A full job description can be provided on request.

This role is full time, Monday to Friday, 37.5 hours a week. Candidates will be expected to be on-call outside of working hours with the Deputy Manager through an alternate on-call roster. Within a working day, the Care Administrator will be required to complete administrative tasks in the office in morning, and provide remote support visits to clients in the afternoon.

To be successful in this role, we ask that you hold the following qualities and skills:

• Highly experienced in administrative roles, preferably in the healthcare sector

• Proficient using ICT systems and social media, including Microsoft Office, Facebook and LinkedIn

• Excellent written and verbal communication skills

• Brilliant communication skills for effective collaboration with clients, families, and team members

• Strong organisational skills and interpersonal abilities

• A compassionate and patient demeanour, dedicated to promoting the well-being of those we serve

• A true commitment to providing the best quality of care, striving for ‘Outstanding’ day-in and day-out!

What can we offer you?

• A supportive and collaborative team environment

• A competitive salary

• 28 days holiday + bank holidays

• Paid mileage

• Paid DBS

• Mandatory care training

• Two-year Blue Light Card membership

• Opportunities for professional development and growth within the healthcare sector, including the opportunity to learn about more complex areas of care

• A companionship role within care

Please note: You must hold a valid UK driving licence and have access to your own car, as you will be required to visit our clients every afternoon.

If you would like to embark on a fulfilling career within the healthcare sector, and help to enable individuals to remain at home where they are their happiest and most comfortable, do not hesitate to apply today as Care Administrator. We can’t wait to hear from you!

Please contact us on 01747 359017, or email admin@angelhc.co.uk to apply today.

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