Customer Experience Manager | Oxley Sports Centre

Customer Experience Manager (Maternity Cover up to 12 months) 36 hours per week

Oxley Sports Centre is Sherborne’s premier facility for Swimming, Gym, Exercise Classes and Climbing

Join our team and play a part in building and inspiring a fitter healthier nation.

Responsibilities include:

  • Management of the Front-of-House team and the services they provide.
  • All forms of facility and brand promotion be that digital or via traditional means.
  • Optimising income generating opportunities across the business and ensuring income targets are achieved.
  • Creating a cohesive, efficient, and operationally dynamic team that are valued and appreciated by customers and team members alike.
  • Creating the best customer experience for all facility users for the duration of their visit ensuring the highest possible standard is achieved.
  • Ensuring facilities are clean, safe, presentable, and welcoming at all times.


  • Free Membership (Family Membership dependant on contract)
  • Generous employer contribution pension
  • Cycle2Work Scheme
  • Regular staff socials
  • Free uniform

Closing Date: Friday 24th June 2022

To receive further details please register your interest by contacting Samantha Welch on 01935 818378 or by emailing To apply, download the application form from and return to Samantha Welch on

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